What if I need to board over the Thanksgiving, Christmas, or New Year holidays?
We are generally booked for these holidays at least two months in advance, so please make your reservations early. Holiday terms and conditions:
- Reservations for the winter holidays, specifically Thanksgiving, Christmas, and New Year, require:
- A valid credit card on file and a $50 deposit to hold the reservation.
- A 72-hour notice of cancellation. Should you fail to cancel within that time frame, your card will be charged for an amount equal to the entire number of days you reserved, at our standard published rates for each animal.
For all other holidays:
- We require a 24-hour notice of cancellation.
- If you fail to cancel within that period of time, your card will be charged a $36 cancellation fee.